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STAR Club/Advantage Plus

Effective July 1, 2013, we will no longer offer the STAR Club package. If you enrolled in STAR Club prior to July 1, 2013 your benefits are still available to you.
FAQ

Q. What is STAR Club?
A. STAR Club is a comprehensive package of bonuses and rewards. Prior to July 1, 2013 it could be added to any checking account.

Q. As a member of STAR Club, are my benefits the same as when I enrolled?

A. Yes. All of the 11 great benefits are staying the same. They are: 

 

  • $10,000 Accidental Death and Dismemberment Insurance
  • Triple-Bureau Credit Alerts
  • Payment Card Protection
  • Identity Theft Insurance with Support Services
  • Enhanced Companion Airfare
  • Everywhere Cash Savings
  • Rx Advantage Prescription Drug Program
  • Vision Plan
  • Everyday Rebate Rewards
  • Discounted Gift Cards
  • Purchase Protection and Extended Warranty

Q. How do I get my annual coupons for Everyday Rebate Rewards and Enhanced Companion Airfare?
A. To order your annual coupons, call Member Services at 1-800-251-2311 (M-F 8am-9pm EST)

Q. How do I change the beneficiary or file a claim on my Accidental Death and Dismemberment Insurance?
A. A form must be completed and signed. You can visit a local branch or call Member Services at 1-800-251-2311.

Q. I can’t find my kit that was given to me when I opened my STAR Club or Advantage Plus program. What do I do now?
A. Call Member Services at 1-800-251-2311 at any time and someone will be happy to send you any information that you need about the benefits.

Q. I don’t have STAR Club but I do have an older package called Advantage Plus. What benefits do I receive with that package?
A. Advantage Plus has 10 great benefits. They are:

  • $10,000 Accidental Death and Dismemberment Insurance
  • Payment Card Registration
  • $2,500 Identity Theft Insurance
  • Rx Advantage Prescription Drug Program
  • Vision Discounts
  • Everyday Rebate Rewards
  • Buyers Advantage and Purchase Protection
  • Sojourns Magazine
  • Savers Club Book
  • NationsHealth Mail Order Pharmacy Discounts

Q. How do I cancel STAR Club or Advantage Plus?
A. To cancel call Member Services at 1-800-251-2311. (M-F 8am-9pm EST)

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